Own Your Commerce

Noah Oken-Berg: Exploring the Depths of Magento with Above The Fray

In this episode of Own Your Commerce, host Jay Myers engages in a compelling conversation with Noah Oken-Berg, the Co-Founder of Above The Fray Design. The focus of the discussion centers around Magento, an ecommerce platform that has become a cornerstone for businesses seeking flexible and scalable solutions.

 

Noah, with his wealth of experience, unravels the layers of Magento's appeal, emphasizing its adaptability for a wide spectrum of businesses. The episode explores the  balance between customization and out-of-the-box solutions, shedding light on how Magento stands out in the competitive ecommerce landscape.

Some of the topics we discuss are:

• Magento's Versatility and Business Impact: Noah shares why businesses, from SMBs to enterprise-level operations, find Magento to be a robust and enduring choice. The discussion touches upon the unique characteristics of Magento that cater to a diverse range of business needs.
• Challenges and Opportunities in ecommerce: Jay and Noah chat about how to stay ahead in a rapidly changing digital landscape and how to leverage Magento's capabilities for long-term success.
• The Checkout Experience and Bold Solutions: Noah and Jay explore the critical role of the checkout process in ecommerce success. They discuss the importance of personalized and optimized checkout experiences and how solutions like Bold are making bold strides in enhancing this crucial conversion point.

 

Tune in to gain a deeper understanding of Magento, learn about the evolving dynamics of ecommerce, and discover how businesses are navigating the digital landscape with Above The Fray. Noah Oken-Berg’s expertise and insights make this episode a must-listen for anyone keen on mastering the intricacies of Magento and ecommerce innovation.

Mark Shust: Why he went all-in on Magento and wrote the course on it

In this episode, Jay and M.academy Owner Mark Shust discuss the nuances of Magento and Bold, and how these powerful platforms help brands uncover the complexities of online stores, shedding light on the challenges and opportunities that arise. Discover the secrets behind successful online businesses, as Mark offers practical advice and thought-provoking insights, highlighting the importance of personalized experiences and the impact of customer-centric approaches. Get ready to be inspired and informed by the expertise and wisdom of this industry leader.

Some of the topics we discuss are:

• ​​M.academy's Role in Magento Education: Mark delves into the role of his Magento-focused education platform, M.academy, highlighting its contribution to educating individuals and businesses about the intricacies and capabilities of the Magento platform. He discusses how M.academy aims to empower users with the knowledge and skills necessary to leverage Magento's flexibility and customization features effectively.
• Flexibility and customization of Magento: Mark emphasizes on Magento's flexibility and discusses how the platform allows businesses to tailor their online stores to meet their specific needs and preferences.
• Bold Checkout Innovation: The conversation touches upon Bold's innovative checkout solutions and how their platform enables brands to create modern, customizable checkout experiences tailored to different customer segments, device preferences, and purchasing behaviors.

Maier Bianchi: A deep dive on Magento, Adobe Commerce, and the impact of a good checkout experience.

Welcome to Own Your Commerce Podcast! In this engaging episode, our host, Jay Myers, the Co-Founder of Bold Commerce, sits down with a true industry veteran, Maier Bianchi, Founder of Bemeir, an ecommerce solutions agency with over 20 years of experience in the retail, ecommerce, and technology sectors. Maier's career spans an impressive range of roles and departments, from IT management to sales, customer service to software development, making him a true jack-of-all-trades in the world of ecommerce.

With a diverse background that includes working with various verticals such as fashion, health and beauty, automotive, and cannabis, Maier's insights are incredibly valuable for business owners and entrepreneurs at all stages of their journey.

In this episode, Jay and Maier delve deep into the world of ecommerce and technology. They explore the challenges and opportunities within the industry, the importance of empathy-driven commerce, and how businesses can grow sales through customer relationship optimization practices, mobile channels, and effective feedback collection methods. Maier shares his favorite tools, tips, and advice for entrepreneurs looking to thrive in the ever-evolving world of ecommerce.

Some of the topics we discuss are:

• Maier Bianchi's Diverse Journey: Maier shares his remarkable career journey, which spans over 20 years and includes roles in various aspects of the retail and ecommerce world, from inventory management to software development. His diverse background provides unique insights into the industry.
• The Significance of Empathy-Driven Commerce: Maier discusses his philosophy of "Empathy-Driven Commerce" and how understanding and connecting with customers and various perspectives is crucial for business success.
• Tips for eCommerce Growth: Both Jay and Maier offer practical advice for ecommerce businesses, focusing on Customer Relationship Optimization (CRO) practices, the importance of mobile channels, and effective feedback collection methods. They emphasize the value of resilience and building a strong support network for business owners.

Jordan Brannon: Coalition’s Bold Checkout Move

Are you struggling with ecommerce challenges like improving your checkout process, increasing conversions, and staying competitive? In this episode, Jordan Brannon, CEO of Coalition Technologies, shares his expertise and passion for solving e-commerce challenges. He discusses the importance of staying adaptable in business and offers valuable insights into boosting your e-commerce success.

Plus, there's an exclusive offer for listeners. Don't miss this opportunity to learn and grow in the ever-evolving world of ecommerce.

 

Some of the topics we discuss are:

• ecommerce Challenges and Strategies: The episode discusses various challenges and strategies related to ecommerce. It covers topics such as improving the checkout process, increasing conversions, and staying competitive in the ecommerce industry.
• Passion and Adaptability in Business: Jordan emphasizes the importance of staying passionate about your business and being adaptable to changes and new responsibilities as a business owner. He shares insights on how to keep the entrepreneurial spirit alive and continue to grow as a company.
• Offer and Promotion: Jordan offers a generous promotion of four hours of free service to listeners and discusses how interested parties can redeem this offer. 

Peter Karpas: Checkout Reimagined, Bold’s vision unveiled

In this episode of Own Your Commerce, host Jay Myers engages in a captivating conversation with Peter Karpas, CEO of Bold Commerce.

The duo delves deep into the intricate world of ecommerce checkout, unveiling Bold Commerce's approach to transformation. Peter shares insights into his journey, the mission behind Bold Commerce, and why checkout is the heart of ecommerce success. They explore the challenges of the current checkout landscape, introduce the concept of Third Generation Checkout, and shed light on the  Checkout Flows.

From composable commerce to actionable strategies for brands, Peter guides listeners through the evolution of checkout. Unplugged anecdotes and memorable takeaways make this episode an enlightening journey toward optimizing profitability through innovative checkout experiences.

Some of the topics we discuss are:

• The Checkout Revolution: Redefining ecommerce Landscape: Peter Karpas shares his journey to becoming the CEO of Bold Commerce and sheds light on the state of checkout today, including its challenges and the distinction between exceptional and lackluster checkout experiences.
• Unlocking Third Generation Checkout and Checkout Flows:The groundbreaking concept of Third Generation Checkout is introduced, along with the power trio framework that aims to transform the way brands approach checkout.
• Actionable Insights for a Checkout-Optimized Future: Practical steps are outlined for brands looking to enhance their checkout experiences and prevent revenue loss during the checkout process.

Also mentioned in the podcast: Adam Grant, AfterPay, Amazon, American Express, Apple Pay, Buds Art Books, Etail, Ferrari, Gartner, Indigo - Chapters, Instagram, Intuit, Klarna, MACH Alliance, Magento, Mastercard, Meta, Oracle, Paypal, Product Rebels, Procter and Gamble, Shoptalk, Sezzle, Stewart NG Books, Tiktok, Visa, Vista Print, Xero.

John Roman: Battling for Subscription Success

Welcome to another exciting episode of Own Your Commerce! Joining our Host, Jay Myers, Co-Founder of Bold Commerce, is John Roman, the CEO of BattlBox, one of the most beloved subscription brands in the market. John's journey is nothing short of inspiring, and he's here to share his story with all of us.

 

In this episode we will dive deep into the world of BattlBox and explore the mind of John Roman, a true industry trailblazer. After leading several successful sales organizations in the telecommunications and software space for almost a decade, John ventured into the world of ecommerce investments. When his college friend launched BattlBox in early 2015, John knew he had to be part of this exciting venture. In 2016, The BattlBox Group made a significant move by acquiring Carnivore Club, an artisanal meat subscription box company, further solidifying their position in the subscription box market.And that's not all! In 2021, BattlBox and Carnivore Club caught the attention of Emerge Brands, leading to a remarkable acquisition worth $18.95 million. John's visionary leadership played a key role in this incredible achievement.

 

Throughout this episode, John shares invaluable insights and lessons he's learned on his entrepreneurial journey. 

 

Some of the topics we discuss are:

• From Sales Leadership to ecommerce Visionary: We explore John's transition from leading successful sales organizations to becoming an investor in ecommerce companies. We'll learn how his involvement with BattlBox from its early days led him to join the company full-time, propelling it towards exponential growth.
• Building a Beloved Subscription Brand: John shares the strategies and tactics that contributed to the immense success of BattlBox as one of the most loved subscription brands in the market. 
• The Path to Acquisition: John discusses the journey that led to this significant milestone and how it opened up new opportunities for both companies, BattlBox and Carnivore Club

 

Sephora’s Journey: From Beauty to Digital Success

Welcome to a special bonus episode of the Own Your Commerce Podcast! In this exciting episode, we’re chatting with two guests: Sree Sreedhararaj, the Chief Technology Officer of Sephora, and Thomas Mulried, Head of Sales and an industry expert from Orium, a leading agency specializing in composable commerce.

 

Sephora, a renowned beauty retailer, has undergone a remarkable digital transformation in recent years, positioning themselves as an industry leader. Join us as Sree shares the inspirational story behind Sephora's digital journey, offering invaluable insights into their strategic approaches and how they have effectively conquered the market. Regardless of whether you're a Sephora customer or simply intrigued by their digital prowess, this conversation will undoubtedly inspire you.

 

But the excitement doesn't stop there. We also have Thomas Mulried, an expert from Orium, who provides key insights into the world of composable commerce. If you're not familiar with composable commerce, don't worry! Thomas will guide us through the fundamentals, making this episode accessible to all listeners. Whether you're already committed to composable commerce, "composable-curious," or completely new to the concept, this conversation will equip you with a better understanding of how to maximize the return on investment in your own composable commerce journey.

 

From Sephora's groundbreaking digital transformation to Orium's expertise in composable commerce, this conversation offers a wealth of actionable advice and inspiring stories. Tune in to gain exclusive access to the strategies and tactics employed by Sephora and Orium, empowering you to make informed decisions about your own ecommerce journey.

 

Some of the topics we discuss are:

• Sephora's Digital Transformation: Learn about Sephora's inspiring digital journey, from their early stages to becoming a force in the market.
• Strategies for Digital Success: Gain insights from Sephora's CTO, Sree, as he discusses the specific strategies and tactics that have propelled Sephora to the forefront of the industry.
• Maximizing ROI with Composable Commerce: Dive into the world of composable commerce with Thomas Mulried from Orium, a leading agency in this space. Learn about the concept of composable commerce and how it can maximize your return on investment.

Straight Talk from ShopTalk: 11 thought leaders give insight on where commerce is heading

In this episode of Own Your Commerce, our host Jay hits the floor at Shoptalk, one of the largest commerce conferences in North America, to speak with 11 of the industry's best thought leaders, influencers and trendsetters. Join us as we uncover the top trends in commerce with insights from Brian Walker, Brian Anderson, Chris George, Darin Lynch, David Schripsema, John Roman, Kelly Goetsch, Richard Gillbert, Rick Watson, Rick Kenney and Thomas Mulreid. From the future of e-commerce to the latest technologies driving retail, this episode offers valuable insights and strategies that will inspire you to own your commerce. Tune in to discover what these experts have to say about the state of commerce today and where it's headed tomorrow.

Guests: 

• Brian Walker, Chief Strategy Officer at BloomReach
• Brian Anderson, CEO of Nacelle
• Chris George, Co-Founder of SubSummit
• Darin Lynch, CEO at Irish Titan
• David Schripsema, Director of Strategic Partnerships at Assemble
• John Roman, CEO at BattlBox
• Kelly Goetsch, Chief Strategy Officer at commercetools and Co-founder & Chairman of the MACH Alliance
• Richard Gillbert, Director, Strategic Partnerships at PayPal
• Rick Watson , CEO at RMW Commerce Consulting
• Rick Kenney, Leading Lights
• Thomas Mulreid, Head of Sales at Orium

Tim Harris: Shop online and “Put it on my tab” with revolving credit

Welcome to another episode of Own Your Commerce Podcast! In this episode, we're diving into the world of Buy Now Pay Later (BNPL) services, with a special focus on FuturePay - a revolving credit platform that helps online merchants lower customer acquisition costs and increase repeat business. Our guest, Tim Harris, Co-founder of FuturePay, shares valuable insights on how the platform works, its advantages over traditional credit cards and BNPL services, and how merchants can integrate it into their checkout process.

Some of the topics we discuss are:

• Understanding FuturePay: Tim will share the background of FuturePay, benefits of MyTab, its need for it in the market and how it has evolved.
• Differences and Highlights: What’s the difference between FuturePay, BNPL, and credit cards and what value each brings to shoppers and merchants.
• Take a look into the Future: Get a sneak peek into the future of FuturePay and what’s in store for its innovative payment method.

So, if you're an online merchant looking to improve your checkout process and attract more customers, this episode is a must-listen! Join us as we explore the world of BNPL services and discover how FuturePay can help you take your business to the next level.

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PUMA, Harry Rosen & Forrestor share openly about success they’ve seen leveraging composable commerce.

Special BONUS episode with guests from PUMA, Harry Rosen and Forrester. 

Dylan Valade, Head of Global E-Commerce Technology at PUMA and Tovi Heilbronn, Director of Digital Product & Experience at Harry Rosen reveal the strategies used designing their commerce tech stacks, and the successes they've seen. 

Also joining us is Senior commerce analyst from Forrester, Joe Cicman, who gives us insight into similar trends he's seeing in the marketplace.  

PUMA is a massive brands, selling in almost every country, in thousands of retail locations, in various digital channels, website, mobile apps, and with their main brand and sub brands. 

Harry Rosen is a 70 year old iconic fashion brand that is innovating their digital commerce experience a lot faster than so-called "young modern" brands. 

Both of these brands are iconic in their own way, and industry vets joining us openly share about their learnings in what has worked for them building out their digital commerce experience.